If you’re just getting started with Help Scout and want to learn the basics, this guide is for you. Learn about the must-know features and follow the video tutorials to start experiencing what it’s like to work inside your Mailbox each day.
Getting started: How to set up your Mailbox
When you Log in to your Help Scout account, the first thing you will see is your dashboard — this is the hub for all of your customer service channels in Help Scout, and where you can view any shared mailboxes you have access to.